3/20/2020 9:24

Thank you to everyone at NTI working tirelessly to ensure businesses are able to continue best case scenario remotely! This has been huge for Us! We greatly depend on this remote access to keep the business moving! THANK YOU!!

Nikki

3/20/2020 10:09

Scott was able to take care of me (and I'm sure many others) as I adjust to working from home! You guys rock!

Helen

3/25/2020 10:15

The response to this ticket was very quick and very efficient, especially given the current circumstances. Kudos to Darren and the staff at NTI!

Janelle

3/25/2020 12:22

This is so cool! Thanks so much to you and everyone else who made working from home possible.

Darlene

3/26/2020 9:10

David was very attentive and didn't give up until the issue was resolved. Another great experience! With NTI I have never had a bad experience. Everyone is so patient and understanding!

Nicole

3/26/2020 11:55

During this extremely difficult time, in which I am sure all your employees are frazzled and overworked, Darren still maintained his sunny disposition and quickly and efficiently got me up and running. Keep up the great work guys!!

Karen

3/26/2020 19:17

You guys have been awesome through this virus mess. We so appreciate it!

Deena

3/26/2020 20:44

Your crew is doing a great job for us these days especially under the circumstances. “the strongest bonds are created in the toughest of times". We appreciate everything you are doing and won't forget it.

Jack

3/31/2020 22:57

Installation went well. Giving us more flexibility while working from home. This is real. Stay at home and use technology to accomplish your work goals.

Steve

4/2/2020 10:43

Super Quick Response!!!!

Dana

4/6/2020 10:37

Response time was quick, problem fixed quickly, back up and running. Bruce was very professional and friendly!

April

4/7/2020 14:19

Eric did a great job, was friendly and funny, patient and stayed with a very messy job to the end! Thanks!

Beth

4/10/2020 11:57

Everyone there is always so knowledgeable and helpful... I appreciate their time and help!!

Linda

4/14/2020 12:21

Technician listened well and walked through the issue with me slowly. Then after work around was determined, took the time to ensure I knew how to handle situation by myself when it arose again.

Tammy

4/15/2020 13:10

Your service is always great. It was fast and helpful. Thank you guys for being there for the essential workers. Keep up the good work.

Renea

4/15/2020 15:12

The response was very timely, within minutes after the call. Scott walked me through the fix and then left written instructions on how to handle it if it happened again. I could not be happier.

Bob

4/17/2020 6:53

i as worried I would have to call the boss & say that something bad was wrong with my computer. Bruce helped me first, within a few minutes Eric called. They were great!! I am so thankful for these guys!!! Doreen

Doreen

4/17/2020 8:43

I was able to connect to my webinar with no problem. Thank you!

Amy

4/17/2020 12:16

Outstanding service. Problem fixed in under town minutes. This meant the difference between me fiddling and searching then trial and error. Or, call the pros who do this everyday. Thank you

Steve

4/22/2020 8:10

Silbino was wonderful to work with and after a couple of hours of persistent researching he was able to solve my problem and I am able to do my job from home!! He went above and beyond by working past 5:00pm to make all the changes so I had access to my program while working from home. Thank you!!

Katherine

4/22/2020 9:13

I appreciate the assistance! you guys have been pretty great every time I've emailed or called with an issue.

Emily

4/27/2020 17:42

I appreciate the feeling of receiving one-on-one assistance. I feel like whenever I have an issue, I get support as if I have a "friend" in the IT department that is helping me as a priority. Thank you!

Jean

4/29/2020 16:39

Darren does such great follow up! It shows how much he cares about his job and his customers.

Mary

5/1/2020 16:38

Silbino walked me through all password changes. I then accessed all, opening all programs to make sure there were no issues. No issues!

Nikki

5/6/2020 15:29

Jason did a great job of implementing the fix and communicating what was done. Thanks!

Ed

5/7/2020 8:16

Bruce is all over the tickets that are assigned to him. Always gives great customer service and has great follow through skills.

Christine

5/8/2020 14:09

The Technician was very patient and explained things thoroughly.

Carolyn

5/13/2020 8:56

This ticket was done timely and with great communications from Scott! Thanks for everything!

Christine

5/14/2020 14:07

Bruce... Bruce was fantastic help and friendly and knowledgeable. I hope if I have issues in the future I can work with him again.

Todd

5/18/2020 13:54

Thank you, Darren, for your speedy assistance at the 5 o'clock hour on Friday!!!

Toni